TERMS & CONDITIONS
CUSTOMER CARE
We pride ourselves on exceptional customer care, however please understand that we are also human and sleep at night. For this reason please allow up to 24hrs for your queries to be answered and up to 48hrs for warranty claims to be answered.
Customers are able to contact us via email or telephone.
WHOLESALE INQUIRIES
ULTRA LED offers wholesale/dealer pricing on all of our products. If you are interested in becoming a dealer of ULTRA LED's performance lighting products please get in touch with us.
PRIVACY & SAFETY
Please understand that keeping your private information private is of the highest importance to our business. We insure you as our customer, that our payment gateways are secure and that your personal information will not be shared.
PLEASE NOTE ULTRA LED TAKES NO RESPONSIBILITY FOR ANY TRAFFIC FINES RECEIVED OR ANY OTHER FORM OF PROSECUTION DUE TO THE IMPROPER USE OF OUR PRODUCTS.
PAYMENT METHODS
- Credit / Debit Cards
- EFT
- PayPal
- Cash on collection